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A declaration in fifteen parts

What we believe.
What we will not do.

The giants of the gum world have been making the same five flavors for a hundred years. We are not them. This is the document that explains why — and the promises we will keep when no one is watching.

  1. We believe a sugar-free gum should taste like something you actually crave — not like the flavor your dentist permitted.

  2. We will never launch a flavor because a focus group said it was "safe enough." The world has enough safe gum.

  3. We will tell you the full ingredient list, including the parts other brands hide. Yes, our gum contains aspartame. So does theirs. We just say so out loud.

  4. We will never claim something we cannot prove. No "all natural" theatre. No vague wellness words. No language designed to make you feel something we have not earned.

  5. Henry Liu — the founder, the human whose name is on the door — will read every customer email himself. The day that stops being true is the day this brand has lost its soul.

  6. We will never sell to a corporation that owns more than three brands. Not for any number. Not for any earn-out. Not for a building with our name on it.

  7. Forty pieces per bottle. Two and a half times what the giants give you. We charge a fair price for it because we are not pretending you do not know how to do math.

  8. Every batch is tasted by the founder. Every single one. If a flavor is off, the batch does not ship. Even if the spreadsheet says it should.

  9. We will give credit to Mrs. Chen, the 68-year-old factory owner in Guangzhou who took a chance on a stranger with no confectionery background. Without her, none of this exists.

  10. We will never use the word "synergy" in a press release. We will never say "we are excited to announce." We will write like real humans, because we are.

  11. If a customer is unhappy, we refund them. No forms. No process. No "please allow seven to ten business days for our team to investigate." Just an apology and the money back.

  12. We will never replace Henry's inbox with a chatbot. The moment a robot answers your email, this brand is dead and we just have not buried it yet.

  13. We will grow slowly on purpose. No hockey-stick metrics. No "blitzscaling." No outside money pushing us to launch a mint line extension to "broaden appeal."

  14. We are based in Guangzhou — the same city where the giants make their gum. Same workers. Same machines. Different rules. We are not hiding it. We are proud of it.

  15. And the most important one. We will keep making the gum the giants are too scared to make. For as long as we exist. That is the whole brand. That is the whole promise.

Signed in Guangzhou

"If we ever break a single one of these promises, you have my permission to stop chewing our gum forever. And to tell everyone you know."

Henry Liu
Founder · Chief Taster · Email Replier
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